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New Victoria Hospital

184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG

Specialties:

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Pain Management

View all (+26)

197 specialists

24 healthcare followers

Areas of expertise

Hearing Loss
98
Ear Infections
73
Cataract Surgery
71

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About New Victoria Hospital

New Victoria Hospital, located in Kingston upon the Thames, Surrey, is a private, charity owned hospital, and is one of the few remaining independent hospitals in the country. It has provided an excellent level of service to the local community for over sixty years and is frequently ranked by patients as one of the top private hospitals in London.

With excellent standards of quality patient care, the expertise and compassion of staff together with constant investment in the latest and best equipment enables us to have an uncompromising commitment to our patient's safety and comfort. In nearly sixty years the hospital has never had any cases of healthcare-acquired MRSA or MSSA bacteraemia.

Consultants & Specialities

The Hospital offers excellent speed of access and flexibility with a wide range of multi speciality surgery and medical patients admitted, including emergencies.

There are in excess of 150 highly skilled consultants at the hospital with the main specialities being Orthopaedic Surgery, Gynaecology, General Surgery and Gastroenterology.

In addition, the Hospital has Chest Physicians, Dermatologists, Dieticians, Endoscopists, Endocrinologists, ENT surgeons, Elderly Care, Haematologists, Oncologists, Oral & Maxillo-Facial Surgeons, Paediatricians, Pain Physicians, Plastic Surgeons, Podiatrists, Psychiatrists, Rheumatologists, Speech Therapists, Urologists and Vascular Surgeons.

Outpatient Services

The Hospital's Outpatients and Clinics include:

Breast Clinics; Cardiac Diagnostics; Colposcopy and Loop Diathermy; Dietetics; Endoscopy Suit; Fetal Medicine Clinic; Hepatology; Intermittent Self-Catheterisation Clinics; Orthotic Service; Pain Management Clinics; Pathology Department; Pharmacy; Physiotherapy; See and Treat Hysteroscopy; Speech Therapy; Urodynamics Clinic; and Weight Loss Management & Bariatric Surgery Clinic.

Facilities;

The Hospital facilities include:

2 Wards

The Alexandra Ward comprises 19 single bedrooms with en-suite bathrooms accommodating both inpatient and day-case patients.

Each room is equipped with piped oxygen, a nurse call system, including assist and cardiac arrest calls, direct dial telephones, three levels of lighting, satellite television, WiFi and secure facilities for valuables.

The Charles Hutton Day Unit comprises 14 bays with shared bath/shower and toilet facilities, accommodating day-case patients. Each bay is equipped with piped oxygen, a nurse call system, including assist and cardiac arrest calls, WiFi, iPads and valuables storage.

  • 3 Operating Theatres (one Laminar Flow)
  • 1 Endoscopy theatre
  • Imaging
  • Physiotherapy
  • Cardiac Diagnostic Facility
  • 12 Consulting Rooms
  • 6 Treatment & Diagnostic Rooms
  • Pharmacy

All rooms have:

  • TV (including Sky News and Sky Sports)
  • Radio
  • WiFi
  • En-suite bathrooms
  • Air conditioning and temperature control
  • Telephones
  • Secure facilities for valuables
  • Quality & Accreditations

New Victoria Hospital is committed to the provision of exceptional standards. New Victoria Hospital was the first in the country to introduce ISO 9001 Quality Assurance. The Hospital is also accredited for the quality of its service by CHKS Healthcare Accreditation and Quality Unit and certified ISO 9001:2015. The Hospital's management of sensitive data is ISO 27001 accredited.

Patient Satisfaction

The Hospital's patient feedback is independently monitored by an external company and in the last year, 98% of respondent patients said they were likely or extremely likely to recommend the hospital to their family and friends and 98% said that overall nursing care was good or better. Compared to the other twenty-seven London private hospitals that also have their patient feedback independently monitored by the same company, the results are very significantly better and enable them to say unequivocally that they are, in the minds of their patients, the best private hospital in London.

Location

The Hospital is extremely well located for travel connectivity - by road (just off the A3); by train (Kingston upon Thames & Raynes Park stations as well as Wimbledon underground are all close by for bus or taxi). There is also free visitor parking.


Facilities at a glance

This practice offers a range of facilities and services.

19 Beds
On-site parking (Free)
View more

Specialties

  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Pain Management
  • Gastroenterology
  • General Surgery
  • Podiatry

Areas of expertise

Click the bar to read patient reviews

Hearing Loss
98
Ear Infections
73
Cataract Surgery
71
Tinnitus
59
Ear Wax Removal
41

Insurers

  • Bupa
  • General and Medical
  • Aviva Health
  • Cigna
  • The Exeter
  • Freedom Health Insurance
  • Simply Health (Dental)
  • Healix Health Services
  • Vitality
  • WPA
  • Allianz Worldwide Care
  • AXA Health
  • Bupa Fee Assured
  • Saga Health Insurance

Treatments and fees

CT Scan

£1 - £1

Included

  • State of the art 128 slice Siemens Somatom Definition AS CT Scanner
  • Same Day Appointments
  • Scan Report within 24 Hours

MRI Scan

£1 - £1

Included

  • Same Day Appointments
  • Scan Report within 24 Hours
  • For comfort and for patients with claustrophobia, we have a modern, wide bore, short tunnel scanner
  • Listen to your own CD music or the radio

Ultrasound Scan

£1 - £1

Included

  • Performed by Consultant Radiologist
  • Same Day Appointments
  • Report within 24 Hours

Mammography

£1 - £1

Included

  • All Mammograms are double reports by Consultant Radiologists
  • BUPA Accredited

Cardiac Diagnostic Service

£1 - £1

Included

  • Adult Transthoracic Echocardiograms
  • Stress Echocardiogram
  • 12 lead resting ECG with interpretation
  • 24-hour ECG recorders
  • 48-hour ECG recorders
  • 7-14 day continuous ECG monitoring
  • 24-hour blood pressure monitors
  • Exercise Treadmill Tests
  • CT Calcium Scoring
  • CT Coronary Angiogram (non-invasive)

Location

Opening hours

Monday

08:00 - 20:00

Tuesday

08:00 - 20:00

Wednesday

08:00 - 20:00

Thursday

08:00 - 20:00

Friday

08:00 - 20:00

Saturday

08:00 - 16:00

Sunday

08:00 - 16:00

184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG

Reviews

AI Review Summary

This summary was created by AI based on recent reviews

Patients consistently find staff at New Victoria Hospital friendly, professional, helpful, and kind. Reviews highlight a clean and comfortable environment, with efficient service and a calm atmosphere. The hospital provides a professional experience, with many patients reporting a smooth process for various treatments and appointments. Commonly mentioned services cover diverse ear, nose, and throat procedures, orthopaedic surgery for shoulder, elbow, foot, and ankle, and eye care, including cataract surgery.

5.0
verified patient
02 Feb 2026

Very quick and efficient.

5.0
verified patient
02 Feb 2026

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

5.0
verified patient
02 Feb 2026

This is my second procedure at the New Victoria. They are always helpful, professional and efficient and I feel very reassured going there.

5.0
verified patient
30 Jan 2026

Very pleasant experience, everything was well organised.

Patient seen for:
5.0
verified patient
29 Jan 2026

Could not find fault with any aspect of my visit. Very happy to go again to seek treatment.

5.0
verified patient
29 Jan 2026

Very clean and professional. Everyone was happy and extremely helpful

Patient seen for:
4.3
verified patient
29 Jan 2026

Waiting time was beyond 15 minutes and nurses where unclear as to timing or how may patients where in front of queue

Patient seen for:
5.0
verified patient
28 Jan 2026

Staff always friendly and the hosptial cleean.

5.0
verified patient
27 Jan 2026

I was completely satisfied

Patient seen for:
3.5
verified patient
23 Jan 2026

Clean hospital would visit again

Patient seen for:
Your trust is our top concern, so providers can't pay to alter or remove reviews.

Specialists

197 SPECIALISTS

Mr Parag Patel
ENT Surgeon

4.96

Patient trust score

900

patient reviews

5

skill endorsements

Professor Mohamed Imam
Orthopaedic Surgeon

4.99

Patient trust score

643

patient reviews

59

skill endorsements

4.96

Patient trust score

561

patient reviews

9

skill endorsements

4.99

Patient trust score

438

patient reviews

17

skill endorsements

Mr James White
Orthopaedic Surgeon

4.98

Patient trust score

365

patient reviews

12

skill endorsements

Mr Enyi Ofo
ENT Surgeon

4.98

Patient trust score

351

patient reviews

4

skill endorsements

Dr. Dobrina Hull
Rheumatologist

4.98

Patient trust score

349

patient reviews

21

skill endorsements

Mr Pal (Palanisamy) Ramesh
Orthopaedic Surgeon

4.95

Patient trust score

348

patient reviews

29

skill endorsements

Dr Richard Hull
Nephrologist

4.99

Patient trust score

296

patient reviews

10

skill endorsements

Mr Nashat Siddiqui
Orthopaedic Surgeon

4.96

Patient trust score

285

patient reviews

16

skill endorsements

Dr Sala Abdalla
General Surgeon

4.99

Patient trust score

250

patient reviews

16

skill endorsements

Dr Syed Ahsan
Cardiologist

4.99

Patient trust score

217

patient reviews

23

skill endorsements

Services

Outpatient care
Inpatient care
Imaging services
Day surgery
Pharmacy services
Taking private patients
Diagnostic services
International patients

Parking

On-site parking (Free)
Cycle parking for visitors

Facilities

General

19 Beds

Wifi

Overnight guests

Accessibility

Wheelchair accessible

Payment options

Insurance

New Victoria Hospital logo

Get to know New Victoria Hospital

Most recent videos

Explore videos from New Victoria Hospital explaining process of procedures and other important things you should know before choosing your provider.

New Victoria Hospital

New Victoria Hospital

04 February 2026

#1 Bowel Cancer Awareness Month

🍎 This Bowel Cancer Awareness Month, we talked to Mr Pasha Nisar, one of our experienced Consultant Colorectal Surgeons at New Victoria Hospital, about Bowel Cancer Screening, its benefits and importance. 👨‍⚕️ If you have any concerns, we are here to help! Book your appointment now: 📞 020 8949 9020 #BowelCancer #ColorectalCancer #CancerScreening #FIT #GutHealth #NewVictoriaHospital

04 February 2026

instagram.com

#2 Bowel Cancer Awareness Month

🍎 Mr Pasha Nisar, one of our experienced Consultant Colorectal Surgeons at New Victoria Hospital, answers some of the most asked questions about Bowel Cancer Screening: ✔️ What to expect after a colonoscopy? ✔️ When will the results from a colonoscopy be available? ✔️ Why choose New Victoria Hospital? 👨‍⚕️ If you have any concerns, we are here to help! Book your appointment now 📞 020 8949 9020 #BowelCancer #ColorectalCancer #CancerScreening #FIT #GutHealth #NewVictoriaHospital

04 February 2026

instagram.com

#3 Bowel Cancer Awareness Month

🍎 Mr Pasha Nisar, Consultant Colorectal Surgeon at New Victoria Hospital, answers some of the most asked questions about Bowel Cancer Screening: ✔️ If bowel cancer is detected, what happens next? ✔️ What are the recommended treatment options? 👨‍⚕️ If you have any concerns, we are here to help! Book your appointment now 📞 020 8949 9020 👉 Follow for more videos, where our experts answer some of the most asked patients' questions! Feel free to leave your question in the comments 💬️ #BowelCancer #ColorectalCancer #CancerScreening #FIT #GutHealth #NewVictoriaHospital

04 February 2026

instagram.com

#1 Urology Awareness Month

This Urology Awareness Month, Mr Hamid Abboudi, our Consultant Urologist, shares practical advice to help you look after your urological health. ⛲️ Early detection and regular check-ups can be key to maintaining long-term well-being. 👨‍⚕️ If you have any concerns, please book an appointment with our Urology Consultants 📞 020 8949 9020 #UrologyAwarenessMonth #ProstateHealth #BladderHealth #KidneyHealth #UrologyCare #MensHealth #WomensHealth #PreventativeCare #BPH

04 February 2026

instagram.com

Most recent articles

Read articles from New Victoria Hospital explaining process of procedures and other important things you should know before choosing your provider.

Lower back pain 101: causes, management, and treatment options

Lower back pain is a universal nuisance, something most of us experience at some point in life. Whether it’s a dull ache after a long day or a sharp, sudden twinge, it is a reminder of how much we rely on a healthy spine to keep us moving.

04 February 2026

newvictoria.co.uk

Hypertension: know your numbers to fight the silent killer

The medical term for high blood pressure is hypertension, but it is also known as the silent killer because often it shows no symptoms while putting you at an increased risk of serious, even fatal, health issues.

04 February 2026

newvictoria.co.uk

Hitting the slopes in 2025? Get ready with our Knee Specialist tips

Hitting the slopes this ski season? Whether you’re a seasoned pro or gearing up for your first alpine adventure, preparation is key to staying safe and making the most of your time on the snow. Mr John Dabis, Consultant Orthopaedic Surgeon at New Victoria Hospital with extensive experience in treating knee sports injuries, shares expert tips on how to avoid injuries, optimise recovery, and enjoy a worry-free ski holiday.

04 February 2026

newvictoria.co.uk

Flu, Covid and other winter ailments: top tips from a GP

From the common cold to the flu and COVID-19, these sicknesses can affect anyone, disrupting our lives when we least expect it. Our Private GP Dr David Chan helps us understand the differences between these illnesses and how to protect yourself so that you can stay healthy during the colder months.

04 February 2026

newvictoria.co.uk

FAQ

What are New Victoria Hospital's reviews like?

New Victoria Hospital's overall patient rating is 4.89 out of 5 stars on Doctify.

This is based on 2,149 reviews.

Where is New Victoria Hospital located?

New Victoria Hospital is located at 184 Coombe Lane West, Kingston upon Thames, United Kingdom, KT2 7EG

When is New Victoria Hospital open?

New Victoria Hospital is open Monday (08:00 - 20:00), Tuesday (08:00 - 20:00), Wednesday (08:00 - 20:00), Thursday (08:00 - 20:00), Friday (08:00 - 20:00), Saturday (08:00 - 16:00), Sunday (08:00 - 16:00)

What consultants work at New Victoria Hospital?

You can find a list of the consultants that work at New Victoria Hospital here.

Does New Victoria Hospital accept new patients?

New Victoria Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient