GenesisCare Centre for Radiotherapy at Cromwell Hospital
164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
Specialties:
Oncology
38 specialists
5 healthcare followers
Areas of expertise
About GenesisCare Centre for Radiotherapy at Cromwell Hospital
GenesisCare are the cancer experts, offering world-class cancer care to patients across the world, creating better outcomes for patients with all types of cancer, taking patients through the journey from diagnosis to recovery.
In the London outpatient centre, located at Bupa Cromwell hospital, GenesisCare are able to provide cutting edge radiotherapy treatments, as well as the cancer therapy treatments and imaging available in the main hospital such as MRI scanning, chemotherapy and gamma-knife radiosurgery.
GenesisCare has a core ethos of treating their patients holistically, prioritising physical and emotional wellbeing, providing a care plan encompassing not only treatment but ensuring smooth recovery and emotional support too, even providing complementary transport to radiotherapy patients if required.
Treatments offered at GenesisCare Cromwell (London) include advanced radiotherapy, chemotherapy, wellbeing therapies and exercise medicine.
Specialties
- Oncology
Areas of expertise
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Location
Opening hours
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
Enquire
Sunday
Enquire
164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
Reviews
AI Review Summary
This summary was created by AI based on recent reviews
Patients describe staff and clinicians at GenesisCare Centre for Radiotherapy at Cromwell Hospital as caring. Reviews state the professionalism and kindness of the team, noting patients feel calm, welcomed, and well looked after during treatment. The centre provides excellent patient care, including clear explanations of procedures and ongoing support from specialist nurses. Many patients attend for various forms of radiotherapy, including for prostate cancer and Stereotactic Ablative Radiotherapy.
Everything was perfect as usual.
Thank you for your lovely feedback
Couldn’t fault anything from the amazing staff to the hygine to the facilities
All our staff throughout the centre always try their hardest to provide the best service they are able to, thank you for noticing and taking the time to let us know.
My visits started on Sept . 19th x 5 ‘ blasts’. It was a very emotional journey . I was simply overcome with professionalism and kindness . Every member of staff from the receptionist and all the radiography and doctors were exceptional . They made me feel calm and welcome . The ambience of the centre is gentle and genuinely caring
Thank you, we really appreciate your feedback, it means a lot to our teams to hear this. We’re also very pleased you found our environment welcoming.  
Thank every one for there kind words and the care that every one showed. And compassion. Thank you.
Thank you, we really appreciate your feedback, it means a lot to our teams to hear this. We’re really pleased you felt welcome and well cared for by our team. 
The Genesis staff were amazing. Kind, helpful, caring - they were wonderful. With a special mention of Ellie and Assia. Only two things would improve the experience: 1) a member of staff with the ability to access ports to avoid the need to wait for the oncology team 2) the food offered. When you consider the standard available to patients at the Cromwell, the offerings by Genesis were very poor (especially when you consider the fasting needed before treatment)
Thank you for taking time to provide feedback, we are delighted that both Ellie and Assia in particular were both extremely helpful. Thank you also for feeding back on where we can improve, your comments have been passed to our centre leader so that these can be looked into. Best wishes GenesisCare team
I had sabr and out of the 5 visits only 1 had less than an hours delay. Given I was fasting this was not great.
Thank you for your feedback. We apologise for the delays particularly as you were fasting. If you would like to get back in touch to provide more feedback so that this can be shared with the team we would be grateful via contactus@genesiscare.co.uk
At every step and appointment everything was explained in full. Staff so friendly and charming. Reception staff always gave me a lovely welcome. Treatment went fine. Staff reassured me to contact them if any concerns at any time. Everyone was professional.
Thank you for your kind words. We are delighted you found our staff friendly and welcoming, and our centre met your expatiation regarding any concerns you may have had.
Great team of staff, I felt very well looked after.
Thank you for your kind words, we are so happy that you felt cared for within our centre and also by our team members.
All went well
We are so please that your treatment went well, thank you for your review.
Specialists
38 SPECIALISTS
4.96
Patient trust score
153
patient reviews
8
skill endorsements
4.89
Patient trust score
103
patient reviews
2
skill endorsements
4.99
Patient trust score
52
patient reviews
9
skill endorsements
4.97
Patient trust score
41
patient reviews
6
skill endorsements
4.98
Patient trust score
38
patient reviews
5
skill endorsements
4.99
Patient trust score
37
patient reviews
2
skill endorsements
4.97
Patient trust score
37
patient reviews
3
skill endorsements
4.77
Patient trust score
31
patient reviews
0
skill endorsements
4.73
Patient trust score
28
patient reviews
0
skill endorsements
5.00
Patient trust score
26
patient reviews
0
skill endorsements
4.99
Patient trust score
23
patient reviews
7
skill endorsements
4.94
Patient trust score
23
patient reviews
15
skill endorsements
Gallery
Get to know GenesisCare Centre for Radiotherapy at Cromwell Hospital
Most recent videos
Explore videos from GenesisCare Centre for Radiotherapy at Cromwell Hospital explaining process of procedures and other important things you should know before choosing your provider.
Welcome to our GenesisCare Centre for Radiotherapy at Cromwell Hospital
Find out more about the centre here: https://bit.ly/3XreNpi
04 February 2026
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Why choose GenesisCare
At GenesisCare, we believe those facing cancer are deserving of better treatments, and redefining this starts with improved cancer technology and personalise...
04 February 2026
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FAQ
What are GenesisCare Centre for Radiotherapy at Cromwell Hospital's reviews like?
GenesisCare Centre for Radiotherapy at Cromwell Hospital's overall patient rating is 4.83 out of 5 stars on Doctify.
This is based on 36 reviews.
Where is GenesisCare Centre for Radiotherapy at Cromwell Hospital located?
GenesisCare Centre for Radiotherapy at Cromwell Hospital is located at 164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
When is GenesisCare Centre for Radiotherapy at Cromwell Hospital open?
GenesisCare Centre for Radiotherapy at Cromwell Hospital is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)
What consultants work at GenesisCare Centre for Radiotherapy at Cromwell Hospital?
You can find a list of the consultants that work at GenesisCare Centre for Radiotherapy at Cromwell Hospital here.
Does GenesisCare Centre for Radiotherapy at Cromwell Hospital accept new patients?
GenesisCare Centre for Radiotherapy at Cromwell Hospital generally accepts new patients.
Get in touch with this practice to enquire as a new patient